My account is on hold and I don't understand why. I just wanna log in, but I can' cause my account is on hold.

Posted 7 days ago by Guest

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Guest

My account is on hold. I just wanna log in and play. 

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Petrazenka posted 6 days ago

Davon how does one prevent an account from being placed on hold if one needs to take a long extended break from IMVU ? 

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Davon

Davon posted 7 days ago

Hi, 

This article explains account holds and what to do: http://im.vu/help647


How to contact customer service:

https://support.imvu.com/support/tickets/new


How to file and respond to a ticket:

http://im.vu/help396

How to file and responded to a mobile ticket:

http://im.vu/help769


Thanks

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