Hi I’m an vip account and I have see that chat online with support doesn’t work.. I opened a ticket 4 days ago ..and it’s still on waiting on agent. Can you help me please? I would like to be contacted as soon as possible because I paid for to become vip to have a speed service…mi ticket is #423803
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Ashleyellenposted
about 1 month ago
It does take times to reply to you . When they say “ how can I help you today “ you reply to them in chat for your details you need help with
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Ochrehydrogen0578posted
about 1 month ago
For example, now it should be the attention time but instead I only see the options for virtual assistance .. not for chat live .
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Ochrehydrogen0578posted
about 1 month ago
Hi, sorry but it doesn’t seem like that to me..I’ve been checking the live chat at all hours for days but it’s only possible to select the options… I’ve been waiting since 4 days for my ticket and I’m a vip so … I would like to talk to someone to solve my problem.. I became vip precisely to have a real time assistance…..
Hi I’m an vip account and I have see that chat online with support doesn’t work.. I opened a ticket 4 days ago ..and it’s still on waiting on agent. Can you help me please? I would like to be contacted as soon as possible because I paid for to become vip to have a speed service…mi ticket is #423803
0 Votes
4 Comments
Ashleyellen posted about 1 month ago
It does take times to reply to you . When they say “ how can I help you today “ you reply to them in chat for your details you need help with
0 Votes
Ochrehydrogen0578 posted about 1 month ago
For example, now it should be the attention time but instead I only see the options for virtual assistance .. not for chat live .
0 Votes
Ochrehydrogen0578 posted about 1 month ago
Hi, sorry but it doesn’t seem like that to me..I’ve been checking the live chat at all hours for days but it’s only possible to select the options… I’ve been waiting since 4 days for my ticket and I’m a vip so … I would like to talk to someone to solve my problem.. I became vip precisely to have a real time assistance…..
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Ashleyellen posted about 1 month ago
Hello, @Ochrehydrogen0578 live chat open at 6am-6pm pst .
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