Support doesn't respond to me

Posted 10 months ago by Guest

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Guest

It's been 5 days since I told IMVU to request access to my account. I've already sent everything they asked for and still no response. Please value IMVU players. This way it's hard to continue playing a game where the company doesn't care about the player. my case number: 438950

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13 Comments

Guest posted 2 months ago

Hello @Ashleyellen
It's been 6 days here.. My ticket number is #655534

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Ashleyellen posted 3 months ago

Hello, @Nico133580

Ticket take 1-5 days response .

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Guest posted 3 months ago

Can someone put my ticket through to the staff? ID is 634232. In case the wait is long

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Omou posted 4 months ago

@Ashleyellen It's #580783

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Ashleyellen posted 4 months ago

@Omou What your ticket number ?

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Omou posted 4 months ago

@Ashleyellen

Hi thanks I ended up getting a reply. But now after responding to the agent it's been over 10 days and they still havent' replied.

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Ashleyellen posted 5 months ago

You should be receiving ticket soon.

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Guest posted 5 months ago

I'm also having trouble getting an answer to my case, as I've been waiting a while for an answer and nothing has happened for two weeks. Id: 599407

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Omou posted 5 months ago

@Ashleyellen #580783

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Ashleyellen posted 5 months ago

Hello @Omou what’s your ticket number ?

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Omou posted 5 months ago

It's been 20 days for me.

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Ashleyellen posted 10 months ago

hello, what your ticket number ? I may not hear from staff until Monday

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Da3n3ryz posted 10 months ago

Hi, it can take 1 to 5 full days for non-VIP and 1 to 3 full days for VIP for Customer Support

to respond.

Thanks

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