Payment for 8.99 for credits

Posted 19 days ago by Guest

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G
Guest

Payment for 8.99 for credits never got my 15k credits in my account

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Ashleyellen Ashleyellen

Ashleyellen posted 19 days ago

Hello, it may take 24 hours to receive. If not contact imvu https://support.imvu.com/support/tickets/new

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Da3n3ryz

Da3n3ryz posted 19 days ago

Hi @Guest_FlyOv2x
 , if users purchase an IMVU upgrade on Mobile they will need to check their purchases in

the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.

If users purchased through IMVU’s website using Next, users can check their order history.

IMVU pends orders as a security measure:

https://www.imvu.com/next/settings/order/


This article explains pending orders: http://im.vu/help394


How to Contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

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G

Guest posted 19 days ago

Have receipts

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