Credits haven’t been giving when bought

Posted 3 days ago by Guest

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Guest

Hey so umm I bought credits like the 10,000 one and went on the actual imvu website and bought the 20,000 credits and it said I don’t have enough money on my card and I just bought the 10,000 and it went trough but didn’t get any credits can you guys please give me the credits I’ve bought 

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Da3n3ryz

Da3n3ryz posted 1 day ago

Hi @Guest_lullaxo , it can take 1 to 5 full days for non-VIP and 1 to 3 full days for VIP for Customer Support

to respond.

Thanks

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G

Guest posted 1 day ago

Hey I’m waiting for a response from the agent 

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Da3n3ryz

Da3n3ryz posted 3 days ago

Hello, @Guest_lullaxo
 it may take 24 hours to receive. If not contact IMVU 
https://support.imvu.com/support/tickets/new

Thanks 

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