Created Ticket ID 443998: My email I registered with was discontinued, therefor putting my account on hold, I can't change it without help from support. A person named Michael requested information and I replied and gave that information. No response or action from IMVU since February 12th, I need help changing my email and releasing my account. Support Staff, please respond and help me solve this issue! My avartar name is JordanDellLee. Thank you!
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1 Comments
Da3n3ryzposted
about 1 month ago
Hello @JordanDellLee . please continue to contact customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
Created Ticket ID 443998: My email I registered with was discontinued, therefor putting my account on hold, I can't change it without help from support. A person named Michael requested information and I replied and gave that information. No response or action from IMVU since February 12th, I need help changing my email and releasing my account. Support Staff, please respond and help me solve this issue! My avartar name is JordanDellLee. Thank you!
0 Votes
1 Comments
Da3n3ryz posted about 1 month ago
Hello @JordanDellLee . please continue to contact customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
You can contact Customer Service through phone support from 6AM to 6PM Pacific Time (PT).
Phone Support:
1-866-761-0975 (U.S. toll-free)
1-650-321-8334 (International)
Thank you
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