Can't buy credits

Posted 9 months ago by Guest

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Guest

Hi, it's three days and I can't buy credits, when I type the button to buy them it basically doesn't go through, it doesn't even show on attempts like it isn't being processed. I always bought credits and I'm a bit confused since my card have money, I just used it for groceries, so I don't understand what's wrong. 

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Guest posted 6 months ago

Conmigo no con master card puedo hacer la compra, ya probé en otros navegadores y entrar a imvu desde next en el celular y nada

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G

Guest posted 8 months ago

Quiero comprar créditos pero mí Tarjeta es rechazada, y aveces en la página oficial de Imvu salta error para elegir el monto deseado necesito que arreglen las fallas

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t

Thedixtnt posted 8 months ago

Al parecer VISA ha bloqueado los pagos en IMVU, no puedo usar ninguna tarjeta visa para comprar en imvu, solo admite mastercard 

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S

Suture posted 9 months ago

But I'm not getting any error, it literally doesn't process the order lol it's stuck on the purchase button and the page doesn't refresh. 

And I tried both pc and mobile. I submitted a ticket, let's see. 

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Da3n3ryz

Da3n3ryz posted 9 months ago

Hola @XxcarenXx1 , este artículo explica los errores de compra: http://im.vu/help393


Cómo contactar con Atención al Cliente:

https://support.imvu.com/support/tickets/new


Gracias

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Da3n3ryz

Da3n3ryz posted 9 months ago

Hi @Guest_Jigdoll , this article explains purchase errors: http://im.vu/help393


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

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C

CarenDkenielVicius posted 9 months ago

Tengo el mismo problema días intentando comprar crédito y no puedo

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