I’m writing to seek your help with an issue in my room, I created a poster but whenever I add that poster in the room and lock it, it keeps disappearing minutes later and this is kind off bugging me so please fix it!
You’ll understand what I mean if you have a look at the attached photos below!
@Alvarr, Do you have a room URL or the name of your room?
1 Votes
Petrazenkaposted
16 days ago
Ashleyellen
Did you not FULLY read my post?
Did you not LOOK at my attached picture and read EVERYTHING written it?
0 Votes
Meeowsposted
17 days ago
Hello, @Petrazenka have you try clear cache?
0 Votes
Petrazenkaposted
17 days ago
Almost all of the furniture in one of my private rooms disappeared 11 days ago for some unknown reason. I had also locked the furniture into place for obvious reasons.
Before filing a help ticket I tried to solve the problem my self; first by clearing the IMVU cache, then by uninstalling IMVU and downloading it again. I even updated windows 10 on my PC. It was only then I filed a help ticket. 5 days ago IMVU Support contacted me with a "solution". It was a link to a tutorial on how to load furniture into a room, move it and how to lock the furniture into place.
It was like getting insulted and amounted to being called inexperienced to get such a generic reply with a link to common knowledge. I have been using IMVU since January 20 2010; that is over 15 years. I ALREADY KNOW HOW TO DECORATE A ROOM.
To better understand my frustration I will attach a photo of the help ticket.
Dear Imvu staff,
I hope this ticket finds you well,
I’m writing to seek your help with an issue in my room, I created a poster but whenever I add that poster in the room and lock it, it keeps disappearing minutes later and this is kind off bugging me so please fix it!
You’ll understand what I mean if you have a look at the attached photos below!
Thank you very much in advance.
Attachments (2)
IMG0462.jpeg
3.44 MB
IMG0463.png
1.36 MB
1 Votes
4 Comments
Drosselmeyer posted 15 days ago Admin
@Alvarr, Do you have a room URL or the name of your room?
1 Votes
Petrazenka posted 16 days ago
Ashleyellen
Did you not FULLY read my post?
Did you not LOOK at my attached picture and read EVERYTHING written it?
0 Votes
Meeows posted 17 days ago
Hello, @Petrazenka have you try clear cache?
0 Votes
Petrazenka posted 17 days ago
Almost all of the furniture in one of my private rooms disappeared 11 days ago for some unknown reason. I had also locked the furniture into place for obvious reasons.
Before filing a help ticket I tried to solve the problem my self; first by clearing the IMVU cache, then by uninstalling IMVU and downloading it again. I even updated windows 10 on my PC. It was only then I filed a help ticket. 5 days ago IMVU Support contacted me with a "solution". It was a link to a tutorial on how to load furniture into a room, move it and how to lock the furniture into place.
It was like getting insulted and amounted to being called inexperienced to get such a generic reply with a link to common knowledge. I have been using IMVU since January 20 2010; that is over 15 years. I ALREADY KNOW HOW TO DECORATE A ROOM.
To better understand my frustration I will attach a photo of the help ticket.
0 Votes
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