My iPhone music/podcast gets paused while in app

Posted 9 months ago by OoNutmegoO

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OoNutmegoO

Ever since the last update, as soon as I launch the IMVU app on my phone, it stops my music and podcasts from playing. There are plenty of times where I’ll listen to a podcast or music while browsing the shop or room hopping. This is a serious inconvenience. Can it be put back like it was? I don’t appreciate IMVU taking over what I’m listening to on my personal device. I’ve looked at settings and don’t see where this can be changed on my end. 

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Da3n3ryz

Da3n3ryz posted 9 months ago

Hi @ IMVU is aware of the music issue through the help cases. 

Please contact Customer Support for the issue you are having.


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

 

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OoNutmegoO posted 9 months ago

Thank you but you're not directing me to the right info. Imvu is so stuck between old Classic issues and new Beta/Mobile issues that answers are full of misinformation because employees or helpers don't fully understand what the issue even is. It makes it all very frustrating. Mobile/Beta has a new Music stream service which is totally unrelated the the mp3 music mixes Client people are having. Who is buying MP3's in 2025??? Thanks anyway. I will hope that IMVU releases an update to the app.

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Da3n3ryz

Da3n3ryz posted 9 months ago

Hi @OoNutmegoO  Imvu is aware of the music issue through the help cases

This articles explain all you need to know about Music and Mixes! http://im.vu/help770  


If the issues still persist, please don't hesitate to contact customer service 


How to contact Customer Service:

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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