My account is restricted, please remove the restriction

Posted 15 days ago by Pattyzz

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Pattyzz

Hello team, I want to confirm my identity and remove the restriction as quickly as possible,  and I created my account in Morrinhos Ceará Brazil. The current age on the cc is wrong because my daughter put her age 

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Ashleyellen

Ashleyellen posted 14 days ago

@Pattyzz how long have you not get response by imvu ?

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Pattyzz posted 14 days ago

Please answer my imvu ticket soon, I've been trying for almost a month 

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Ashleyellen

Ashleyellen posted 14 days ago

You only need one ticket open to reply to imvu . Making couple ticket won’t helps because it will confused imvu which one to reply your ticket  . If you reply too many it does push the ticket down to make it delay response . Use your first old ticket . Ticket take 5-7 days response . 

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Pattyzz posted 14 days ago

I've already created several tickets, the damn imvu support is terrible. I've already sent photos of my documents and nothing

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Ashleyellen

Ashleyellen posted 15 days ago

Hello, @Pattyzz please don’t show your ID public . You can Contact imvu

https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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