I'm Egyptian and I want to unfreeze the hold on my account what should I do
The whole issue is that a long time ago, about a year or two ago, I’m not exactly sure, I was making regular deposits, and there was a system glitch on your end. Due to my repeated attempts, my account got frozen. I think my card ended with 9922 because I changed it a long time ago, or maybe it was 9944—I don’t remember exactly. What are the necessary steps to unfreeze this account?
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Da3n3ryzposted
13 days ago
Hi @Kb9r , this article explains Account Holds and what to do: http://im.vu/help647
I'm Egyptian and I want to unfreeze the hold on my account what should I do
The whole issue is that a long time ago, about a year or two ago, I’m not exactly sure, I was making regular deposits, and there was a system glitch on your end. Due to my repeated attempts, my account got frozen. I think my card ended with 9922 because I changed it a long time ago, or maybe it was 9944—I don’t remember exactly. What are the necessary steps to unfreeze this account?
0 Votes
1 Comments
Da3n3ryz posted 13 days ago
Hi @Kb9r , this article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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