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Posted 8 months ago by Guest
hi i made credits orders through paypal i still havent received them but my cards has been deducted???
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Da3n3ryz posted 8 months ago
Hi @Guest_elyania1, if users purchase an IMVU upgrade on Mobile they will need to check their purchases in
the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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hi i made credits orders through paypal i still havent received them but my cards has been deducted???
0 Votes
1 Comments
Da3n3ryz posted 8 months ago
Hi @Guest_elyania1, if users purchase an IMVU upgrade on Mobile they will need to check their purchases in
the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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