IMVU Next is not accessible

Posted about 1 month ago by SexyStorm

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Un Solved

SexyStorm

We can't log in to IMVU Next and not post to feed in the web. This is happening since eight hours ago and it still does not work. Tried four browsers, all the same. Blank page with a blopping dot only. Refresh does not work.

6 Votes

22 Comments

JanXuan posted about 1 month ago

I think that your help articles have a problem too.

0 Votes

Avengelyne posted about 1 month ago

@Da3n3ryz i have sent tickets in, please stop telling us to message CS, CS cant do anything, their response was to come back here, so we are running in circles when its IMVU that needs to rectify this issue, IMVU has cut off users that access Next via browser completely, some user cant use the desktop or classic client and so have lost all access, we cannot use feed, we cant use anything next related, this is a monumental disaster of IMVU's making, its obviously a coding/data issue on the website, I like many have tried various browsers to access Next or login to do feed and have had the same results across the board....

0 Votes

SexyStorm posted about 1 month ago

@@Da3n3ryz Why is IMVU so keen on promoting Google Chrome browser?

It uses as much memory as the classic client.and more than Firefox, while MS Edge and Opera use far less memory.

The screen shot shows four browsers all with only one IMVU Next page open and nothing else.

As you can see Chrome and Firefox use some 50% more resources than Opera and Edge.

I also compared chatrooms in all four browsers in IMVU Next. Things look far more beautiful in the Opera browser, while that is the one which uses the lowest resources on your computer.

0 Votes

Da3n3ryz posted about 1 month ago

Hi, @SexyStorm @Avengelyne @Luminousfleshgian IMVU is aware of the NEXT issue through the help cases..

This Article explains how to troubleshoot your problem: http://im.vu/help1067

Contact imvu https://support.imvu.com/support/tickets/new

How to contact imvu and reply http://im.vu/help1097

How to create a ticket on mobile: http://im.vu/help769

Thanks

0 Votes

Luminousfleshgiant posted about 1 month ago

@Da3n3ryz This is an IMVU server issue, not a client issue!

1 Votes

Guest posted about 1 month ago

I haven't been able to access IMVU Next in any browser for two days, and that's very bad.

2 Votes

Guest posted about 1 month ago

I haven't been able to access IMVU Next in any browser for two days, and that's very bad.

1 Votes

VelvetXmas posted about 1 month ago

Same issue here i am unable to do peer revieuws,for 2 days now on both chrome and firefox.HAPPY Bday IMVU!!

2 Votes

llTupill posted about 1 month ago

Same issue here, can't get onto Next/feed at all , hopefully the issue will be resolved sooner rather than later

3 Votes

Luminousfleshgiant posted about 1 month ago

@SexyStorm Not for me I'm getting same issue on two different browsers. Chrome and Firefox.

3 Votes

SexyStorm posted about 1 month ago

For those who still can't get in to Next, I suggest to try a different browser. The problem seems to be something with cookies.

1 Votes

Luminousfleshgiant posted about 1 month ago

@SexyStorm Yes true, but I suggested this way because on my log in window I don't even see the button in the text that directs you to the cookie policy.

0 Votes

NightCandi posted about 1 month ago

my feed is same not loading just a dot.

3 Votes

SexyStorm posted about 1 month ago

@Luminousfleshgiant Good one, but that only works with the classic client.

2 Votes

Luminousfleshgiant posted about 1 month ago

@Avengelyne If you can't log in through your browser, try logging into the client, open your room, right click the room window, and select "view products in scene." This will open your browser and should log you in automatically.

1 Votes