Hacked Account

Posted about 1 month ago by Guest

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G
Guest

Hi, my name is Amanda, and my account was hacked 5 months ago, and IMVU has not responded to me to this day. I asked a question and they have not responded for two weeks. @IMVU, for the love of God, help me!

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1 Comments

Da3n3ryz

Da3n3ryz posted about 1 month ago

Hi, @Guest_Md7heinz,  please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.


How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT). 

 

Phone Support:

1-866-761-0975 (U.S. toll-free)

1-650-321-8334 (International)


Thank you


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