Why does the yo let’s take so long to even get acknowledged smh

Hi, please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT). 

Phone Support:

1-866-761-0975 (U.S. toll-free)

1-650-321-8334 (International)

Thank you

I think he means the fact that they don't respond to support tickets. I'm going on 7 days and 3 support tickets, all the same problem (account hold), all unanswered.

Hi @Guest YkwhoI, are you having this issue with the IMVU Mobile App, IMVU Desktop, or the IMVU Classic

Client, are you using Windows, Mac, or if mobile, IOS or the Android OS? Also, are you

receiving an error message, and if so, what is its exact wording?

Thanks