Can't Log Into IMVU Game, But Can Access Website Support
Hi there,
I'm having an issue with my IMVU account and I'm really not sure what's going on.
When I try to log into the game, it tells me that my email or password is incorrect. So I go through the password reset process, and it lets me change my password without any problem.
But when I try to log back into the game using the new password, I still get the same error saying the credentials are incorrect.
The strange part is that if I receive an email with a link to view my support tickets, I can log in through that just fine, and the website shows me as logged in.
So basically, I’m able to log into the support site, but I can’t access the game at all.
On top of that, I’ve sent multiple emails and submitted several tickets, but I haven’t received any response. It’s really frustrating not to get any support, especially when I can’t even use the platform properly.
Has anyone else experienced this? Any advice would be appreciated.
Can't Log Into IMVU Game, But Can Access Website Support
Hi there,
I'm having an issue with my IMVU account and I'm really not sure what's going on.
When I try to log into the game, it tells me that my email or password is incorrect. So I go through the password reset process, and it lets me change my password without any problem.
But when I try to log back into the game using the new password, I still get the same error saying the credentials are incorrect.
The strange part is that if I receive an email with a link to view my support tickets, I can log in through that just fine, and the website shows me as logged in.
So basically, I’m able to log into the support site, but I can’t access the game at all.
On top of that, I’ve sent multiple emails and submitted several tickets, but I haven’t received any response. It’s really frustrating not to get any support, especially when I can’t even use the platform properly.
Has anyone else experienced this? Any advice would be appreciated.
Thanks in advance!
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2 Comments
Guest posted about 1 month ago
Contact IMVU doesn't work because they don't check support tickets. They only respond to live chats which are only available to VIPs.
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Da3n3ryz posted about 1 month ago
Hi, @M0r3Sexi IMVU is aware of the issues/problems with the IMVU classic login issue.
This Article explains how to troubleshoot your issue http://im.vu/help1067
Contact IMVU https://support.imvu.com/support/tickets/new
How to contact IMVU and reply http://im.vu/help1097
How to create a ticket on mobile http://im.vu/help769
Thanks
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