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Posted about 1 month ago by YeddaJohnson
I didn’t get my credit
0 Votes
2 Comments
Da3n3ryz posted about 1 month ago
YeddaJohnson Hi @, if users purchase an IMVU upgrade on Mobile, they will need to check their purchases in
the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
Guest posted about 1 month ago
same here 4 payments took my money but cant give me my credits that i paid for
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I didn’t get my credit
0 Votes
2 Comments
Da3n3ryz posted about 1 month ago
YeddaJohnson Hi @, if users purchase an IMVU upgrade on Mobile, they will need to check their purchases in
the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
0 Votes
Guest posted about 1 month ago
same here 4 payments took my money but cant give me my credits that i paid for
0 Votes
Login to post a comment