Getting accounts put on hold has happened to many other folk as well; usually because they took a hiatus for an extended time.
IMVU should provide a way to avoid having accounts put on hold when folk are taking an extended hiatus.
I suggest IMVU invent a special key code that a user can apply for if they return from a hiatus. The key code would be used in a similar way as a 2 way authentication code. This special key code would be sent to the e mail address associated with the IMVU account after a user logged into the IMVU account.
This would save time for both the user and the IMVU staff by bypassing the repeated back and forth correspondences through help tickets which often drags on for several weeks to a couple months.
My account was placed on hold
1 Votes
2 Comments
Da3n3ryz posted 28 days ago
Hi @Guest_LuvAidan , this article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
0 Votes
Petrazenka posted 28 days ago
Getting accounts put on hold has happened to many other folk as well; usually because they took a hiatus for an extended time.
IMVU should provide a way to avoid having accounts put on hold when folk are taking an extended hiatus.
I suggest IMVU invent a special key code that a user can apply for if they return from a hiatus. The key code would be used in a similar way as a 2 way authentication code. This special key code would be sent to the e mail address associated with the IMVU account after a user logged into the IMVU account.
This would save time for both the user and the IMVU staff by bypassing the repeated back and forth correspondences through help tickets which often drags on for several weeks to a couple months.
0 Votes
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