Lost Account Due To Two Authentication

Posted 24 days ago by Guest

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Hi IMVU, This Is @Poloboymarco, And I Recently Got Incarcerated And My Main Phone With My Email Took From The Police Department, I Know My Username, Email, & Password, Neither Google Or IMVU Just Won’t Let Me In Due To Verification Codes… I Spent Alot Of Money On That Account… Is It Anyway Possible I Can Get It Back Any Other Way??

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Da3n3ryz

Da3n3ryz posted 20 days ago

Hi @ If you're experiencing issues logging into your Google or IMVU account due to verification codes, try these troubleshooting steps: ensure you have access to your account's recovery phone number or email. Also, check your spam folder. If you don't have access to these, follow the account recovery process for Google or IMVU. If you've previously signed in on a device and checked "Don't ask again," you might be able to log in without verification on that device. 


This article explains two-factor authentication and how to log in while it's active: http://im.vu/help925


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

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Da3n3ryz

Da3n3ryz posted 24 days ago

Hi @ If you're experiencing issues logging into your Google or IMVU account due to verification codes, try these troubleshooting steps: ensure you have access to your account's recovery phone number or email. Also, check your spam folder. If you don't have access to these, follow the account recovery process for Google or IMVU. If you've previously signed in on a device and checked "Don't ask again," you might be able to log in without verification on that device. 


This article explains two-factor authentication and how to log in while it's active: http://im.vu/help925


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks


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