Age Verification

Posted 23 days ago by Guest

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Guest

Why age verification has failed, when do I get to make another attempt? I even raised a ticket which I received no response yet.

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Da3n3ryz posted 21 days ago Best Answer

Hi @Guest_PrincessJinx , please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance, the only way to resolve account issues is through customer service.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT).

Phone Support:

1-866-761-0975 (U.S. toll-free)

1-650-321-8334 (International)

Thank you

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Da3n3ryz posted 21 days ago Answer

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT).

Phone Support:

1-866-761-0975 (U.S. toll-free)

1-650-321-8334 (International)

Thank you

0 Votes

Da3n3ryz posted 21 days ago

Hi @Guest PrincessJinx , this article explains issues verifying: http://im.vu/help421

How to contact Customer Support:

https://support.imvu.com/support/tickets/new

Thanks

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