My IMVU isn't loading

Yes :) @Coolinferno i tried to msg you to ask if your vu is also working now but your msgs are set to friends only.. well, all is well that ends well.. Tc mate 

.... and in the end ...Issue resolved by itself ... lol

@Coolinferno thanks for the updates.. for a sec i was hopeful that at least it works in windows 11 but after your 2nd update i don't know what to say or do.. its been 2 days tried so much.. well i have also flied a help ticket so lets see what happens now.. please be in touch & lemme know about updates & progress if any..

ok the update is ... now even on new laptop issue came back ... so its definitely some issue at imvu side

OK ... so i Installed imvu on new laptop having Windows 11 OS and its working now on this laptop. Now i need to check why new version is not installing on my previous laptop having windows 10 .... it could be OS or could be hardware restriction in new release of imvu @D45h ... try other laptop or PC and let us know if it works for you too

@Da3n3ryz  thanks for the detailed information  but as @Coolinferno said its still not working... my imvu account is working fine in mobile application but in client its not working..

@Coolinferno do let me know if the ticket helps as nothing is working for me.. did all the steps like clearing temporary files & clearing cache & troubleshooting, but nothing seems to work

Da3n3ryz..... Thank you very much for this detailed information, i have tried all these steps but still avatar not loading in new classic client (my account working perfectly in imvu desktop) .... Imvu is unifying the Interface across their different platforms and in recent update it is written on download page that some objects in rooms can change positions due to this ... so it seems the bug or some settings issue at imvu side which is impacting not all but some users .... this issue usually coming after clean install means after deleting cache and folders

Hi, If IMVU Classic fails to update due to errors during download, several troubleshooting steps can be tried. First, ensure the computer has sufficient free space and that temporary files are cleared. Also, running the installation file as an administrator might help. Compatibility mode for older Windows versions or a clean boot can resolve conflicts with other programs. If problems persist, consider downloading an older version of IMVU from a trusted source like Uptodown if the current version is incompatible. 

Detailed Troubleshooting Steps:

1. Free Up Space and Clear Temporary Files:

Ensure your computer has enough free space on the drive where IMVU is installed. 

Clear temporary internet files and cache in your web browser, as it can sometimes interfere with downloads. 

Clean up your computer's temporary folder. Open the temporary folder and delete all files and folders within. 

2. Run as Administrator:

Right-click on the downloaded IMVU installer file and select "Run as administrator". 

This can help bypass any permissions issues that might be causing the download to fail.

3. Install in Compatibility Mode:

Right-click the IMVU installer file, then select "Properties."

Go to the "Compatibility" tab and check the box "Run this program in compatibility mode for."

Choose a compatible older Windows version (like Windows 8/8.1) from the dropdown menu. 

4. Perform a Clean Boot:

This can help determine if other programs are interfering with the IMVU download.

Press "Windows key + X key", select "Run", type "msconfig" and hit "Enter". 

Go to the "Startup" tab, open "Task Manager," and disable all startup items. 

Restart your computer and try the IMVU update again.

5. Consider an Older Version:

If the latest version is causing issues, you can try downloading a previous version of IMVU from a trusted source like Uptodown. 

Ensure the downloaded version is compatible with your operating system.

6. Contact IMVU Support:

If none of the above steps resolve the issue, contact IMVU Support directly. 

How to contact Customer Support:

https://support.imvu.com/support/tickets/new

Thanks

Hi, @D45h, @Coolinferno  this Article explains how to troubleshoot your issue http://im.vu/help1067

Contact IMVU https://support.imvu.com/support/tickets/new

How to contact IMVU and reply http://im.vu/help1097

How to create a ticket on mobile http://im.vu/help769

Thanks 

Yes ... i have started to have this issue as well after i upgraded to 549.0, i have raised a ticket lets see when they resolve it