Using credits

Posted about 1 month ago by Guest

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Guest

I recently bought 10k promo credits and have earned 700 regular credits, but it wont let me use my promo credits and i tried to gift someone 250 credits and it wouldn’t let me. it just kept saying and error occurred and to try again. I had just bought the credits this morning but im not sure if theres a wait to use them..?

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3 Comments

Leodreams posted about 1 month ago

sme dejan transferir créditoNo

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Da3n3ryz posted about 1 month ago

Hi @Guest_Ashiepoohhh1, Promo credits work much like regular credits, with a few exceptions. You can't use them to buy gifts for other people and you don't buy them, you earn them. Otherwise, they spend exactly like regular credits.

This articles explains What are Promotional Credits (promo credits/predits) and how do they differ from regular credits? : http://im.vu/help754

How to contact Customer Support:

https://support.imvu.com/support/tickets/new

Thanks

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Doompixie posted about 1 month ago

The app will tell you that you have to wait 24 hours after receiving credits from a purchase or gift from another, before you can send any to anyone else.

It's annoying, but that's vu :/

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