account disabled

Posted about 1 month ago by Guest

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Guest

My account is deactivated and I have already sent a ticket to support and it has been 5 days and I have not received any response on my ticket yet about activating my account. Could you please pay attention to my ticket?

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Da3n3ryz

Da3n3ryz posted about 1 month ago

Hi @Guest Stewie35, please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance; customer service is the only way to resolve account issues.


How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT). 

 

Phone Support:

1-866-761-0975 (U.S. toll-free)

1-650-321-8334 (International)


Thank you

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