My account became disabled

Posted 30 days ago by Guest

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Guest

I deleted my account permanently on 11 may and decided I wanna re activate it and I sent a few tickets sumbiton and no response till now plus I got vip still on left for it 2 weeks and nft and alot of so won't lose it can you send my link to reactivate ma account on that mail : masterleo199@yahoo.com/

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Guest posted 29 days ago

I don't are you a admin or what but I did it and wait till now check on the emails it is : masterleo199@yahoo.com - just reactivate it for me easy 

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G

Guest posted 29 days ago

I did what it is said waiting for agent and no response till now

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Da3n3ryz

Da3n3ryz posted 29 days ago

Hi @Guest GazyHoltnika  , please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.


How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT). 

 

Phone Support:

1-866-761-0975 (U.S. toll-free)

1-650-321-8334 (International)



Thank you


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G

Guest posted 29 days ago

Hi I did many tickets no response I deleted it in 11. May and wanted it back 13 may thought it was easy to reactive it but no response till now I don't know why and my vip still there is time for it and got paid for it so I wanna them to help me out to find solution look only this message I got on my Yahoo that day I removed 

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Da3n3ryz

Da3n3ryz posted 30 days ago

Hi @Guest_GazyHoltnika  ,this article explains account recovery: http://im.vu/help380


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

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