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Posted about 1 month ago by Guest
I did not get my credits I bought
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2 Comments
Ashleyellen posted about 1 month ago
Hello, it may take 24 hours to receive. If. It not Contact imvu
https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
Da3n3ryz posted about 1 month ago
Hi @Guest Sheluvkb, if users purchase an IMVU upgrade on Mobile, they will need to check their purchases in
the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Support:
Thanks
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I did not get my credits I bought
0 Votes
2 Comments
Ashleyellen posted about 1 month ago
Hello, it may take 24 hours to receive. If. It not Contact imvu
https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
Da3n3ryz posted about 1 month ago
Hi @Guest Sheluvkb, if users purchase an IMVU upgrade on Mobile, they will need to check their purchases in
the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
0 Votes
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