IMVU Classic Version 549.0 & 549.2 not working

Posted 21 days ago by Maltesers

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Maltesers

Hi 


I recently updated my imvu classic for windows 11 , but i keep getting an error message that wont let me login. i tried to reinstall both versions , but none of them works and shows same error for me 


find below the error i am facing, if anyone knows how to fix this .. please let me know 


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Maltesers posted 20 days ago

hi @SitaraSky 


the issue is not with imvu servers as many people was still using imvu classic , this issue been there for like 3 weeks but i had to install an old version of imvu that is not working anymore. and after being forced installing/ updating the new version, the error message showed for me again and still till now not working. i just tried a min ago



thanks 

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S

SitaraSky posted 20 days ago

Servers were down yesterday, causing this error message.  IMVU recently posted this:


  Widespread Internet Disruption Alert: A general internet issue is currently impacting many companies, including IMVU. You may experience delays or connectivity issues. We're seeing gradual improvement, but full service restoration may take time. We appreciate your understanding as we monitor the situation. 

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Da3n3ryz

Da3n3ryz posted 21 days ago

Hi, please contact customer support to assist you with your issue.


How to contact Customer Support:

https://support.imvu.com/support/tickets/new

 

Thanks 

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M

Maltesers posted 21 days ago

Hi @Da3n3ryz  




i already downloaded and reinstalled more than once the imvu classic from imvu official website, including all the points above you mentioned, but sadly still same issue not working for me and i had to download a previous version of imvu but not anymore. now i am forced to use latest 2 versions ( 549.0 & 549.2 ) and both not working for me

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Da3n3ryz

Da3n3ryz posted 21 days ago

Hi @Maltesers  it sounds like you're experiencing an issue with IMVU Classic on Windows 11, specifically with login after updating. Here's a breakdown of potential solutions:

1. Troubleshooting IMVU Desktop:

Re-download the app:

.

Try re-downloading the IMVU desktop application from the official source. This ensures you have the latest version and a fresh install.

Check for server issues:

.

In rare cases, login problems can be caused by IMVU server outages. Visit help.imvu.com for announcements regarding potential outages, according to IMVU.

2. Compatibility Mode:

Run the IMVU app in compatibility mode: If the app is still having trouble, try running it in compatibility mode for an older version of Windows (like Windows 8/8.1). Right-click the IMVU executable, go to Properties, and select the Compatibility tab. Choose the older Windows version from the dropdown and proceed with the installation.

3. Contact IMVU Support:

If the issue persists, contact IMVU support. They can investigate further and help diagnose the problem, especially if it's a server-side issue or something specific to your account, according to IMVU.


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

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