I bought a 3-month VIP yesterday but my rooms and store are closed.

Hi @ILeYDa  If your IMVU rooms are not opening despite having a VIP subscription, it's likely because your VIP subscription has lapsed, the room may have expired, or there's an issue with the room's settings or IMVU itself.

Here's a breakdown of potential causes and solutions:

1. VIP Subscription Status:

Lapsed VIP:

Check if your IMVU VIP subscription is still active. If it's lapsed, you may need to renew it to maintain your Public or Live Room access, according to help.imvu.com.

Expired Room:

Even with VIP, Public or Live Rooms can expire if they haven't been renewed. You may need to renew the room itself, according to help.imvu.com.

2. Room Settings:

Public vs. Private:

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Make sure the room is set to "Public" and not "Private". You can change this setting in the room's options.

Live Rooms:

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If you want to host events, you may need to enable the "Live Rooms" option in your room settings, says support.imvu.com.

3. IMVU Issues:

Restart IMVU:

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Try restarting your IMVU client. This can sometimes refresh the connection with the IMVU servers and resolve temporary glitches, according to help.imvu.com.

Reinstall IMVU:

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If restarting doesn't work, consider reinstalling IMVU to ensure you have the latest version and any necessary updates, suggests help.imvu.com.

4. Other Considerations:

Check IMVU Forums:

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Consult the IMVU forums or community support for more specific troubleshooting steps related to your issue, suggests support.imvu.com.

Contact IMVU Support:

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If you're still facing problems, contact IMVU's official support for further assistance.

How to contact Customer Support:

https://support.imvu.com/support/tickets/new

Thanks