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Posted 13 days ago by AmourDiamonique
It won’t let me renew my vip and I can’t get no credits
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IMG0222.png240 KB
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Da3n3ryz posted 11 days ago
Hi @ AmourDiamonique , there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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It won’t let me renew my vip and I can’t get no credits
Attachments (1)
IMG0222.png
240 KB
0 Votes
1 Comments
Da3n3ryz posted 11 days ago
Hi @ AmourDiamonique , there are a few reasons that you may be receiving this error, which include:
1. Your account may be on hold
2. You are trying to buy a full outfit with Promo Credits
3. You are attempting to buy a product from a disabled creator
4. You are attempting to buy a product that is hidden or set to Display Only by a creator
This article explains Account Holds: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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