Payment Issue for VIP and Credits

Posted 13 days ago by AmourDiamonique

Post a topic
Un Answered
A
AmourDiamonique

It won’t let me renew my vip and I can’t get no credits

Attachments (1)

0 Votes


1 Comments

Da3n3ryz

Da3n3ryz posted 11 days ago

Hi @ AmourDiamonique  , there are a few reasons that you may be receiving this error, which include:

1. Your account may be on hold

2. You are trying to buy a full outfit with Promo Credits

3. You are attempting to buy a product from a disabled creator

4. You are attempting to buy a product that is hidden or set to Display Only by a creator

This article explains Account Holds: http://im.vu/help647


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

0 Votes

Login to post a comment