First, I design an animation and I waited more than two days for it to appear in the shop, but it does not work. Why say this item is not 3d product ? may be bundle wtf is that
I ask you to fix this matter immediately. Wasting days without doing anything is very bad
is 2 products doesnt work after appear in shop dayys of days to trying do something
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1 Comments
Da3n3ryzposted
5 days ago
Hi @CaitlinRosalie, if IMVU Studio is not working, the first step is to report the issue to IMVU's support team. You can do this by emailing the two log files, imvu-studio.log and imvu-studio-last.log, to studio@imvu.com, according to IMVU Create. The location of these files varies depending on your operating system: Windows users can find them in %userprofile%\\AppData\\Roaming\\imvu-studio, while Mac users should look in the Library > Logs folder, IMVU Create :https://create.imvu.com/articles/studio/reporting-an-issue-with-imvu-studio/
Here's a more detailed breakdown:
Identify the issue:
Determine what exactly is not working. Is the program crashing, not loading, or failing to perform specific tasks?
Gather information:
Locate the log files mentioned above, as they contain valuable details about the problem.
4 days cant post my work
First, I design an animation and I waited more than two days for it to appear in the shop, but it does not work. Why say this item is not 3d product ? may be bundle wtf is that
I ask you to fix this matter immediately. Wasting days without doing anything is very bad
is 2 products doesnt work after appear in shop dayys of days to trying do something
0 Votes
1 Comments
Da3n3ryz posted 5 days ago
Hi @CaitlinRosalie, if IMVU Studio is not working, the first step is to report the issue to IMVU's support team. You can do this by emailing the two log files, imvu-studio.log and imvu-studio-last.log, to studio@imvu.com, according to IMVU Create. The location of these files varies depending on your operating system: Windows users can find them in %userprofile%\\AppData\\Roaming\\imvu-studio, while Mac users should look in the Library > Logs folder, IMVU Create :https://create.imvu.com/articles/studio/reporting-an-issue-with-imvu-studio/
Here's a more detailed breakdown:
Identify the issue:
Determine what exactly is not working. Is the program crashing, not loading, or failing to perform specific tasks?
Gather information:
Locate the log files mentioned above, as they contain valuable details about the problem.
Report the issue:https://create.imvu.com/articles/studio/reporting-an-issue-with-imvu-studio/
Email the log files to IMVU's support team.
Seek further assistance:
If the issue persists, consult online forums or community groups dedicated to IMVU Studio for troubleshooting advice or suggestions.
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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