Hi my VU account is stuck on 67% on Home Screen I uninstalled and reinstalled and restarted still same nothing wrong with my WiFi i turned it off still won’t load
Hi @HotCocoPuffs29 If your IMVU account is stuck at 67% on the home screen loading, here's a summary of potential solutions based on the search results:
1. General Troubleshooting:
Restart everything: Close IMVU completely and restart your computer or device.
Check your internet connection: Ensure you have a stable and strong connection. You could try restarting your router.
Clear the IMVU cache: This can resolve loading issues caused by accumulated data.
IMVU Classic: Log in, go to Settings > Advanced > Clear IMVU cache and restart client.
IMVU Mobile (Android): Go to Settings > Apps > IMVU > Clear Data and Clear Cache.
IMVU Desktop (Windows): Delete the IMVUApp-BETA and IMVU Desktop folders in %userprofile%\AppData\Local.
Update IMVU: Make sure you have the latest version installed.
Reinstall IMVU: If clearing the cache doesn't work, uninstall and reinstall the application.
Windows: Use "Add or remove programs" in Settings.
Mac: Move the app to the Trash.
Check for conflicting software: Your antivirus or firewall may be blocking IMVU. Try adding IMVU to the exception list.
2. Specific to the 67% loading issue:
Wait: Some users have reported the loading process eventually completing after waiting for a significant amount of time, even for powerful computers. This might suggest syncing or updating is occurring.
3. Advanced troubleshooting (if other steps fail):
Run as administrator: This can help with download/installation issues.
Compatibility mode: If using an older Windows version, try running IMVU in compatibility mode.
Clean boot: This can help identify if other programs are interfering.
Free up space and clear temporary files: Ensure enough space is available on your drive and clear temporary internet files.
Network diagnostics (Windows): Release and renew your IP address using the command prompt.
4. Contact IMVU Support:
If the issue persists, contact IMVU support for further assistance. Provide details like your device model, operating system, and a description of the problem, including screenshots if possible.
Important Notes:
Be cautious when modifying system settings or downloading older versions of software. Only use trusted sources for downloads.
Temporarily disabling your security software is a quick check, but ensure you re-enable it for your safety.
Hopefully, these steps will help resolve the loading issue and allow access to the IMVU account.
Hi my VU account is stuck on 67% on Home Screen I uninstalled and reinstalled and restarted still same nothing wrong with my WiFi i turned it off still won’t load
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Da3n3ryz posted about 1 month ago
Hi @HotCocoPuffs29 If your IMVU account is stuck at 67% on the home screen loading, here's a summary of potential solutions based on the search results:
1. General Troubleshooting:
Restart everything: Close IMVU completely and restart your computer or device.
Check your internet connection: Ensure you have a stable and strong connection. You could try restarting your router.
Clear the IMVU cache: This can resolve loading issues caused by accumulated data.
IMVU Classic: Log in, go to Settings > Advanced > Clear IMVU cache and restart client.
IMVU Mobile (Android): Go to Settings > Apps > IMVU > Clear Data and Clear Cache.
IMVU Desktop (Windows): Delete the IMVUApp-BETA and IMVU Desktop folders in %userprofile%\AppData\Local.
Update IMVU: Make sure you have the latest version installed.
Reinstall IMVU: If clearing the cache doesn't work, uninstall and reinstall the application.
Windows: Use "Add or remove programs" in Settings.
Mac: Move the app to the Trash.
Check for conflicting software: Your antivirus or firewall may be blocking IMVU. Try adding IMVU to the exception list.
2. Specific to the 67% loading issue:
Wait: Some users have reported the loading process eventually completing after waiting for a significant amount of time, even for powerful computers. This might suggest syncing or updating is occurring.
3. Advanced troubleshooting (if other steps fail):
Run as administrator: This can help with download/installation issues.
Compatibility mode: If using an older Windows version, try running IMVU in compatibility mode.
Clean boot: This can help identify if other programs are interfering.
Free up space and clear temporary files: Ensure enough space is available on your drive and clear temporary internet files.
Network diagnostics (Windows): Release and renew your IP address using the command prompt.
4. Contact IMVU Support:
If the issue persists, contact IMVU support for further assistance. Provide details like your device model, operating system, and a description of the problem, including screenshots if possible.
Important Notes:
Be cautious when modifying system settings or downloading older versions of software. Only use trusted sources for downloads.
Temporarily disabling your security software is a quick check, but ensure you re-enable it for your safety.
Hopefully, these steps will help resolve the loading issue and allow access to the IMVU account.
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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