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Posted about 1 month ago by Guest

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Guest

This game is getting worse and worse, now to improve they have put a message limit, now this game chooses who I can or cannot send messages to? This is becoming a joke

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Da3n3ryz

Da3n3ryz posted about 1 month ago

Hi @Guest_kayyleen , here is a list of reasons why messages are not sent:

1. A user has blocked us- the user does not want to be contacted

2. A user has set their messages to Friends Only- you must be a friend to contact the user/send

them a friend request

3. A user is under 18- adults are kept separate from minors

4. We are spamming messages to quickly- IMVU limits messages to prevent spamming/take a

break from IMVU, try again in a few hours

5. Our internet connection is weak or not working- refresh the connection/move to a new location

6. There may be an issue with the software- uninstall/clear application data/then reinstall


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

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