I bought 20k credits and I have not received it

Posted about 1 month ago by Raheemwalsh66

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Raheemwalsh66

I bought 20k credits and I have not received it I bought it with my Google gift card the money came off and I have not got nothing

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Petrazenka posted about 1 month ago Best Answer

Why did you use Google gift card instead of Pay Pal or a major credit card?

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3 Comments

Da3n3ryz posted about 1 month ago

Hi @Raheemwalsh66 , if users purchase an IMVU upgrade on Mobile they will need to check their purchases in

the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.

If users purchased through IMVU’s website using Next, users can check their order history.

IMVU pends orders as a security measure:

This article explains pending orders: http://im.vu/help394

How to Contact Customer Support:

Thanks

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Raheemwalsh66 posted about 1 month ago

Well bc one ion gotta bank account I normally use my cash app I'm currently waiting to book appointments to make a bank account

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Petrazenka posted about 1 month ago Answer

Why did you use Google gift card instead of Pay Pal or a major credit card?

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