Excessive delays in validations.

Posted 5 months ago by xLorENAax

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xLorENAax

10 products created since June 25th and still not validated!!!! People are placing orders for events, and we can't promise to have them on time. It's becoming annoying.

A few years ago, we received a message from the staff saying our approvals would be faster: it was great, our products were approved in less than 10 minutes!
But it didn't last

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Ashleyellen posted 5 months ago

Hello, @BeautyStolen @Jan1676Blue


Contact imvu

https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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J

Jan1676 posted 5 months ago

IMVU has said they will no longer accept tickets related to peer review. They claim tickets were never meant for this. I looked for my items in the catalog and couldn't find them, not under new or recent. No wonder my sales have stopped altogether. And the creator ad program?! Who makes enough sales each day to pay the outrageous amount they ask??? I would have to have sales of 10K a day or more! It's beginning to look like long time users are being pushed aside.

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J

Jan1676 posted 5 months ago

I'm still waiting on items to pass. One has been there for six days. It doesn't matter how many items you review, it does not speed up your items passing. Some have claimed it is because of an excessive amount of new creators. I have submitted tickets and the last one they said not to send any more tickets for items delayed in peer review, they will no longer answer the tickets. So much for my inspiration to get back into creating.

1 Votes

B

BeautyStolen posted 5 months ago

I am still waiting for products submitted on 07/01.  About 30% still did not pass while others did.  This is ridiculous.  Not even a response here from any IMVU support staff.

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Ladyizabella posted 5 months ago

You cant even reply to your message as posts are not being approved

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Ashleyellen posted 5 months ago

Hello, @xLorENAax have you try out vote peer review. I have experience it do like 3 vote and it lasted 24 hours . Sometimes it helps are products be faster . https://www.imvu.com/peer_review/ or you can contact imvu to help you pass it . 

https://support.imvu.com/support/tickets/new ticket is 1-5 days response . 


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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