I need a help ASAP, IMVU didnt responce my email last week , and i need to do it again.
1 Votes
Petrazenkaposted
about 1 year ago
xLunaStonex
Why did you write it can take up to 5 days for a respond from IMVU support after reading it's over 9 days since the help ticket was submitted ?
Today it's over 11 days
0 Votes
Guestposted
about 1 year ago
It's been more than eleven days, I need someone to help me please
1 Votes
x
xLunaStonexposted
about 1 year ago
Hello, @Guest, it can take up to 5 days for a respond from IMVU support. If you create a new ticket then your original ticket along with any ticket created will go to the beginning and your days start over.
0 Votes
Petrazenkaposted
about 1 year ago
It's difficult to predict how long it will take to get a reply back on a help ticket.
You can always add a new comment to that help ticket stating that it's been nine days now and ask why it's taking so long.
I submitted a ticket to reactivate my account and it's been nine days but imvu still doesn't respond
2 Votes
8 Comments
xLunaStonex posted about 1 year ago
Your ticket should say that it can take 5-7 days for support to respond that they have a higher volume of tickets at this time.
0 Votes
Petrazenka posted about 1 year ago
ZyaxX
Besides filing a help ticket there is not much else you can do to get help.
Good luck
0 Votes
ZyaxX posted about 1 year ago
i do need help :)
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1 Votes
ZyaxX posted about 1 year ago
I need a help ASAP, IMVU didnt responce my email last week , and i need to do it again.
1 Votes
Petrazenka posted about 1 year ago
xLunaStonex
Why did you write it can take up to 5 days for a respond from IMVU support after reading it's over 9 days since the help ticket was submitted ?
Today it's over 11 days
0 Votes
Guest posted about 1 year ago
It's been more than eleven days, I need someone to help me please
1 Votes
xLunaStonex posted about 1 year ago
Hello, @Guest, it can take up to 5 days for a respond from IMVU support. If you create a new ticket then your original ticket along with any ticket created will go to the beginning and your days start over.
0 Votes
Petrazenka posted about 1 year ago
It's difficult to predict how long it will take to get a reply back on a help ticket.
You can always add a new comment to that help ticket stating that it's been nine days now and ask why it's taking so long.
Hopefully your account will get reactivated soon.
0 Votes
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