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Posted about 2 months ago by Savannah1975
Is anyone having problems with gifting? Trying to gift and it just keeps spinning.
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2 Comments
bigE19 posted about 2 months ago
I’m having the same problem I just bought credits still it won’t let me gift
Da3n3ryz posted about 2 months ago
Hi @Savannah1975 , there are a few reasons you may not be able to send a gift to another user, which
include:
1. Your account or the other user’s account is on hold.
2. You are trying to gift someone using promo credits.
3. The product you are trying to gift is from a disabled creator.
4. The product you are trying to gift is hidden or set to Display Only by a creator.
5. You are trying to gift an item the user already owns.
6. The user you are trying to gift has their messages set to friends only and you are not on your
friend’s list.
This article explains Account Holds: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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Is anyone having problems with gifting? Trying to gift and it just keeps spinning.
0 Votes
2 Comments
bigE19 posted about 2 months ago
I’m having the same problem I just bought credits still it won’t let me gift
0 Votes
Da3n3ryz posted about 2 months ago
Hi @Savannah1975 , there are a few reasons you may not be able to send a gift to another user, which
include:
1. Your account or the other user’s account is on hold.
2. You are trying to gift someone using promo credits.
3. The product you are trying to gift is from a disabled creator.
4. The product you are trying to gift is hidden or set to Display Only by a creator.
5. You are trying to gift an item the user already owns.
6. The user you are trying to gift has their messages set to friends only and you are not on your
friend’s list.
This article explains Account Holds: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
0 Votes
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