I have a problem with my age verification, after making the payment normally, within the game it appears to me that it is active, but when I go to the IMVU page it appears that I must verify myself, and it does not allow me to show the badge.
I have the same exact problem…I bought it verified and all. Says it’s Active but will not allow me to enter Age rooms or even show up on my account. It says that it’s deactivated and that there was a problem
Hello, @kPerroncio ticket take 1-5 days response .
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kPerroncioposted
2 months ago
I have the same problem, when I go to the subscriptions section I get an error, I sent a ticket but the exact problem I have does not appear in the options, if they solve it I will tell you. If you know how to fix it, please let me know
I have a problem with my age verification, after making the payment normally, within the game it appears to me that it is active, but when I go to the IMVU page it appears that I must verify myself, and it does not allow me to show the badge.Attachments (2)
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Ashleyellen posted 25 days ago
Hello, @Vanjetic
Contact imvu
https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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Guest posted 25 days ago
I have the same exact problem…I bought it verified and all. Says it’s Active but will not allow me to enter Age rooms or even show up on my account. It says that it’s deactivated and that there was a problem
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Ashleyellen posted 2 months ago
Hello, @Fabrian1
Contact imvu
https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
Ashleyellen posted 2 months ago
Hello, @kPerroncio ticket take 1-5 days response .
0 Votes
kPerroncio posted 2 months ago
I have the same problem, when I go to the subscriptions section I get an error, I sent a ticket but the exact problem I have does not appear in the options, if they solve it I will tell you. If you know how to fix it, please let me know
Attachments (1)
Sin t_C3_ADtulo.png
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