i cant log in

Posted 29 days ago by JessicaDream

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JessicaDream

it will not send me my authentication code so i can log in

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Ashleyellen Ashleyellen

Ashleyellen posted 29 days ago

Hello, @JessicaDream imvu teams are aware of an issue affecting some users who are unable to log in due to Two-Factor Authentication (2FA) issues and are actively working on a fix.  


In the meantime, if you are experiencing this issue, please contact IMVU Support to update your email address or temporarily remove 2FA to restore access to your account.  

Contact imvu

https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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