I have checked my account, and it says that my Age Verification is active, but I do not see the Icon on my profile. Can you check into this for me and let me know what I have to do
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Lucasposted
about 1 month ago
Hi, @XCamerynX! Please make sure your AGE is visible in your profile settings on the IMVU Classic website: https://www.imvu.com/catalog/web_myaccount.php#edittagline. If the checkbox is unchecked, simply enable it. If you’re unable to click it, your age likely hasn’t been verified yet. In that case, please follow the instructions in this article: http://im.vu/help424
I have checked my account, and it says that my Age Verification is active, but I do not see the Icon on my profile. Can you check into this for me and let me know what I have to do
0 Votes
1 Comments
Lucas posted about 1 month ago
Hi, @XCamerynX! Please make sure your AGE is visible in your profile settings on the IMVU Classic website: https://www.imvu.com/catalog/web_myaccount.php#edittagline. If the checkbox is unchecked, simply enable it. If you’re unable to click it, your age likely hasn’t been verified yet. In that case, please follow the instructions in this article: http://im.vu/help424
How to contact IMVU Customer Support: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a ticket on mobile: http://im.vu/help769
Thank you!
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