IMVU HELP

Posted about 1 month ago by Nauqs

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Nauqs

I have asked for help days ago && received none. I wish phone support would still be available it's so hard waiting days for a response.. 

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Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago Best Answer

Hello, @Nauqs 

If you have not heard from imvu support in 7 days.  May I know what your ticket number ? 

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Ashleyellen Ashleyellen

Ashleyellen posted 27 days ago

@Majestic536849 Need to wait 5 days response. 

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G

Guest posted about 1 month ago

hello ashleyellen, I have not heard a response for about 3 days. 

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Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago

@Nauqs Since you have a vip. You can use live chat https://support.imvu.com/support/home


I won’t hear from staff sometimes on Monday . 

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N

Nauqs posted about 1 month ago

I just bought vip on a new random account && got my account off hold they take too long && dont be wanting to help! 

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Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago

Hello @Guest how long have you not got a response by imvu support?

1 Votes

Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago

Hello, @Nauqs you have to be patient with imvu support as it does take processing. Can’t rush them . I hope you receive ticket soon . 

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G

Guest posted about 1 month ago

hello, I bought ap and name change. said I needed to verify my age so I did. I have not heard anything back again. my id number is 758540.

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N

Nauqs posted about 1 month ago

can you please help me tomorrow makes day 5 , im literally about to cry im on hold && they take so long to respond 

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Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago

Every response is 1-5 days . 

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N

Nauqs posted about 1 month ago

yes, I am waiting on agent's response

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Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago

Ticket have been sent to you. 

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Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago

@Nauqs Thank you! If i don’t hear them back today . Would be sometimes on Monday. 

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Nauqs posted about 1 month ago

Hey, it hasn't been 7 days I closed the ticket when I haven't gotten a response cause it was so long && created a new one because this time I am ready && have all my information ready. My ticket number is 753298

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Ashleyellen Ashleyellen

Ashleyellen posted about 1 month ago Answer

Hello, @Nauqs 

If you have not heard from imvu support in 7 days.  May I know what your ticket number ? 

0 Votes

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