Change password

Posted 27 days ago by DracosGirl103121

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DracosGirl103121

I Sign in with Apple I need to change my password to do a name change. Everytime I change my Apple password it doesn’t work 

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Meeows Lucas

Meeows posted 26 days ago Best Answer

Hello DracosGirl103121, please reach out to IMVU Customer Support regarding the issue you are experiencing.

How to contact Customer Service: https://support.imvu.com/support/tickets/new

How to create and respond to a ticket: http://im.vu/help396

How to create a ticket on mobile: http://im.vu/help769


Thank you!

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Meeows Lucas

Meeows posted 26 days ago Answer

Hello DracosGirl103121, please reach out to IMVU Customer Support regarding the issue you are experiencing.

How to contact Customer Service: https://support.imvu.com/support/tickets/new

How to create and respond to a ticket: http://im.vu/help396

How to create a ticket on mobile: http://im.vu/help769


Thank you!

0 Votes

IR0NI

Ir0ni posted 27 days ago

Hello!

When you use Sign in with Apple, your IMVU account does not automatically use your Apple ID password. Changing your Apple password will not update or create an IMVU password.

To change your avatar name, you first need to set an IMVU password for your account.

Here’s what you should do:

Go to the IMVU website and choose Forgot Password

Enter the email address linked to your Apple login

Follow the email instructions to create an IMVU password

Once you have an IMVU password set, you should be able to proceed with the name change.

If you do not receive the password reset email, or if the email linked to your Apple account is hidden/private, please contact the official IMVU Support team so they can help verify your account.


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