Taken acc

Posted 26 days ago by LookingForMyAcc

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LookingForMyAcc

Someone taken my acc and changed my email and password and i cannot log back into my stuff and i need y'all help getting my stuff back the demigod one stoled my acc the darko one is my acc

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IR0NI

Ir0ni posted 26 days ago Best Answer

Hello!

I’m sorry to hear your account was stolen and the email and password were changed. The Community cannot restore access to your account for security reasons.

In cases where your account has been compromised, you need to contact the official IMVU Support team so they can investigate and help recover the account.

Please read the official article on account recovery for more information:



 https://support.imvu.com/support/solutions/articles/154000196705-account-recovery


Then submit a support ticket with:

Your correct username (darko)

What happened

Any proof or details you have


 https://support.imvu.com/support/tickets/new


Support will review your case and get back to you by email.


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1 Comments

IR0NI

Ir0ni posted 26 days ago Answer

Hello!

I’m sorry to hear your account was stolen and the email and password were changed. The Community cannot restore access to your account for security reasons.

In cases where your account has been compromised, you need to contact the official IMVU Support team so they can investigate and help recover the account.

Please read the official article on account recovery for more information:



 https://support.imvu.com/support/solutions/articles/154000196705-account-recovery


Then submit a support ticket with:

Your correct username (darko)

What happened

Any proof or details you have


 https://support.imvu.com/support/tickets/new


Support will review your case and get back to you by email.


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