I have paid for my VIP platinum, the money has been taken and Apple has approved the purchase. There is no pending purchase from my side. Please fix this issue, this has happened to several other users too. If needed I will directly send pictures.
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Aryaposted
about 11 hours ago
It takes me ages to load chats even though I have had VIP for dog years. It's a recent issue, I'm basically waiting for a non visible ad to end. Support did nothing to help but as usual said to clear cache.
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Ashleyellenposted
about 22 hours ago
Hello, @Resola IMVU pends orders as a security measure
I have paid for my VIP platinum, the money has been taken and Apple has approved the purchase. There is no pending purchase from my side. Please fix this issue, this has happened to several other users too. If needed I will directly send pictures.
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2 Comments
Arya posted about 11 hours ago
It takes me ages to load chats even though I have had VIP for dog years. It's a recent issue, I'm basically waiting for a non visible ad to end. Support did nothing to help but as usual said to clear cache.
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Ashleyellen posted about 22 hours ago
Hello, @Resola IMVU pends orders as a security measure
https://www.imvu.com/next/settings/order/
This article explains pending orders
http://im.vu/help394
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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