VIP has been purchased but users are still receiving ads

Posted 1 day ago by Resola

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Resola

I have paid for my VIP platinum, the money has been taken and Apple has approved the purchase. There is no pending purchase from my side. Please fix this issue, this has happened to several other users too. If needed I will directly send pictures.

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Arya posted about 11 hours ago

It takes me ages to load chats even though I have had VIP for dog years. It's a recent issue, I'm basically waiting for a non visible ad to end. Support did nothing to help but as usual said to clear cache.

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Ashleyellen Ashleyellen

Ashleyellen posted about 22 hours ago

Hello, @Resola IMVU pends orders as a security measure

https://www.imvu.com/next/settings/order/


This article explains pending orders

http://im.vu/help394


Contact imvu https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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