I’m having an issue with vip it’s acting up IMVU saying I have no subscription but it says active in my iPhone settings when I go to look at purchase history on my iPhone

Posted 2 months ago by Briana337621

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Briana337621

Any help would be greatly appreciated i really want this problem resolved once and for all

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1 Votes

6 Comments

Guest posted about 2 months ago

I too cannot access VIP, yet I paid for it on a reoccurring subscription via Apple! Logged two tickets yet no response from support at IMVU. Disappointed in their customer service for paying customers.. :/

0 Votes

iLezzyy posted about 2 months ago

I am going through the same problem! Still without a solution. I have already opened two tickets.

This is terrible because it suspends the store.

I used the recurring subscription on Apple and never had a problem, now I did.

2 Votes

Guest posted about 2 months ago

Same here

1 Votes

Briana337621 posted about 2 months ago

I don’t see any transaction for vip subscription it just shows when it was renewed

0 Votes

Briana337621 posted 2 months ago

No I haven’t I’m waiting to see if an agent will help me with this issue cause this is ridiculous I unsubscribed to it to I’m gonna wait for it to expire it expires April 24th after it expires I’m gonna try buying it again after it expires on the website instead on my phone

1 Votes

Guest posted 2 months ago

I'm facing the same problem. Have you found a solution?

1 Votes