Pride Kitty

Posted 21 days ago by Guest

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Guest

Hi, I created my IMVU account on June 1 at 21:30 and did not receive the Pride Kitty reward from the Pride event. The event banner says “All Users.”

I stayed logged out overnight and logged back in after reset, but the item still does not appear in my inventory, inbox, or pets.

Could you please check whether my account is eligible and help me receive the reward?

My username is KitsuneZen

Thank you.

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Lucas posted 19 days ago

Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.

Submit a Support Ticket: https://support.imvu.com/support/tickets/new

How to File and Respond to a Support Ticket: http://im.vu/help396

How to File and Respond to a Support Ticket on Mobile: http://im.vu/help769

Thank you!

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