Credits

Posted 21 days ago by Guest

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Guest

It’s not allowing me to purchase credits I’m not sure why I switched from three different cards what’s wrong with my account 

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Lucas

Lucas posted 20 days ago

Hi! To remove the restriction on your account, contact IMVU Customer Support and follow the instructions sent by the team. Keep your account verification details ready, as this can speed up the review. This article explains more about accounts on hold: http://im.vu/help647


Submit a Support Ticket: https://support.imvu.com/support/tickets/new

How to File and Respond to a Support Ticket: http://im.vu/help396

How to File and Respond to a Support Ticket on Mobile: http://im.vu/help769


Thank you!

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