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Posted 22 days ago by Guest
Hi I have purchased credits and it said purchase successful but it didn’t add to my account on imvu and it said you are purchasing a licence I don’t get it so I wasted $14.99 for nothing what do I do
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Ashleyellen posted 18 days ago
Hello, IMVU pends orders as a security measure
https://www.imvu.com/next/settings/order/
This article explains pending orders
http://im.vu/help394
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
Emmyy posted 19 days ago
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Hi I have purchased credits and it said purchase successful but it didn’t add to my account on imvu and it said you are purchasing a licence I don’t get it so I wasted $14.99 for nothing what do I do
0 Votes
2 Comments
Ashleyellen posted 18 days ago
Hello, IMVU pends orders as a security measure
https://www.imvu.com/next/settings/order/
This article explains pending orders
http://im.vu/help394
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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Emmyy posted 19 days ago
Email support
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