I did not receive my credit.

Posted 6 days ago by Andr892659

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Andr892659

I purchased credit via Pix 12 hours ago through the app and haven't received it ye

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Ashleyellen

Ashleyellen posted 5 days ago

Hello, @Andr892659 credits may receive 24 hours of not, 

If credits were purchased through the IMVU mobile app, any questions related to the purchase should be addressed directly with the Google Play Store or the App Store (iTunes). For more information: http://im.vu/help681


Purchases made on the IMVU website may temporarily appear as pending orders. Please check here: https://www.imvu.com/next/settings/order/


How to contact Customer Support: https://support.imvu.com/support/tickets/new

How to create and respond to a ticket: http://im.vu/help396

How to create a ticket on Mobile: http://im.vu/help769


Thank you!

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