Account on hold

Posted 24 days ago by Guest

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Guest

wont let me change password or anything says account on hold contact customer service

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Ashleyellen

Ashleyellen posted 23 days ago

Hello! To resolve the restriction on your account, you will need to contact Customer Service and provide the information requested by the agents. This article explains account restrictions: http://im.vu/help647

How to contact Customer Service: https://support.imvu.com/support/tickets/new

How to create and respond to a ticket: http://im.vu/help396

How to create a ticket on Mobile: http://im.vu/help769

Thank you!

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