WHY YALL KEEP CLOSING MY ROOMS!!?? I PAID FOR THESE ROOM SLOTS AND YALL KEEP CLOSING MY ROOMS FOR NO REASON!! EVERYTIME I OPEN THEM BACK UP I HAVE TO PUT BACK ON THE RADIO IN EACH ROOM. ITS ANNOYING!!!
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Kuviposted
14 days ago
@KrazyKrayon all of my rooms are AP. I don't get reports about my rooms, most of them are empty anyway lol. It's ever since they added this radio update my rooms are closing. I'm assuming is when nobody enters in a few days and the radio is on it closes. So it's like why there isn't a feature or whatever to pause the radio until someone enters? It's constantly playing 24/7 and my rooms are being punished for it.
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K
KrazyKrayonposted
27 days ago
I have the same problem and tried everything. Custoner service is useless and just makes up things that don't work.
I kind of fixed the problem, but it's a pain in the ass to do every day. If I DON"T PLAY the game to earn Extra Credits, my rooms close down and I have to replace all the radio stations too, I have to play it within 26 hours or they will shut down. I usually do it early in the morn, just when I wake up. The good part, it forces me to do all the Streaks and I earn free credits.
Question - Did this all start because someone reported your room or on a particular product/pose? I ask because an IMVU HOST sent me a message about one GA pose that was considered AP. Here is the dumb part. They sent a canned response and did not identify which pose was in question nor the room. I have 11 rooms and it took me a while to figure it out. Once I removed that pose I stopped getting messages, but even after a year, (YES A YEAR) I'm still taken down if I don't play for credits.
Yeah it sucks and these Cut and Paste answers are USELESS and a lazy way to push us off. Try that and let me know if that works. BTW, I reported this many times to customer service and they did nothing.
WHY YALL KEEP CLOSING MY ROOMS!!?? I PAID FOR THESE ROOM SLOTS AND YALL KEEP CLOSING MY ROOMS FOR NO REASON!! EVERYTIME I OPEN THEM BACK UP I HAVE TO PUT BACK ON THE RADIO IN EACH ROOM. ITS ANNOYING!!!
0 Votes
3 Comments
Kuvi posted 14 days ago
@KrazyKrayon all of my rooms are AP. I don't get reports about my rooms, most of them are empty anyway lol. It's ever since they added this radio update my rooms are closing. I'm assuming is when nobody enters in a few days and the radio is on it closes. So it's like why there isn't a feature or whatever to pause the radio until someone enters? It's constantly playing 24/7 and my rooms are being punished for it.
0 Votes
KrazyKrayon posted 27 days ago
I have the same problem and tried everything. Custoner service is useless and just makes up things that don't work.
I kind of fixed the problem, but it's a pain in the ass to do every day. If I DON"T PLAY the game to earn Extra Credits, my rooms close down and I have to replace all the radio stations too, I have to play it within 26 hours or they will shut down. I usually do it early in the morn, just when I wake up. The good part, it forces me to do all the Streaks and I earn free credits.
Question - Did this all start because someone reported your room or on a particular product/pose? I ask because an IMVU HOST sent me a message about one GA pose that was considered AP. Here is the dumb part. They sent a canned response and did not identify which pose was in question nor the room. I have 11 rooms and it took me a while to figure it out. Once I removed that pose I stopped getting messages, but even after a year, (YES A YEAR) I'm still taken down if I don't play for credits.
Yeah it sucks and these Cut and Paste answers are USELESS and a lazy way to push us off. Try that and let me know if that works. BTW, I reported this many times to customer service and they did nothing.
1 Votes
Ashleyellen posted about 1 month ago
Hi, @Kuvi
How to contact Customer Service: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a ticket on Mobile: http://im.vu/help769
Thank you!
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