MY ROOMS KEEPS CLOSING

Posted 25 days ago by Kuvi

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WHY YALL KEEP CLOSING MY ROOMS!!?? I PAID FOR THESE ROOM SLOTS AND YALL KEEP CLOSING MY ROOMS FOR NO REASON!! EVERYTIME I OPEN THEM BACK UP I HAVE TO PUT BACK ON THE RADIO IN EACH ROOM. ITS ANNOYING!!!

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KrazyKrayon posted 7 days ago

I have the same problem and tried everything. Custoner service is useless and just makes up things that don't work.


I kind of fixed the problem, but it's a pain in the ass to do every day.  If I DON"T PLAY the game to earn Extra Credits, my rooms close down and I have to replace all the radio stations too,  I have to play it within 26 hours or they will shut down.  I usually do it early in the morn, just when I wake up. The good part, it forces me to do all the Streaks and I earn free credits. 


Question - Did this all start because someone reported your room or on a particular product/pose?  I ask because an IMVU HOST sent me a message about one GA pose that was considered AP.  Here is the dumb part. They sent a canned response and did not identify which pose was in question nor the room.  I have 11 rooms and it took me a while to figure it out.  Once I removed that pose I stopped getting messages, but even after a year, (YES A YEAR) I'm still taken down if I don't play for credits.


Yeah it sucks and these Cut and Paste answers are USELESS and a lazy way to push us off.  Try that and let me know if that works. BTW, I reported this many times to customer service and they did nothing. 

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Ashleyellen

Ashleyellen posted 25 days ago

Hi, @Kuvi 

How to contact Customer Service: https://support.imvu.com/support/tickets/new

How to create and respond to a ticket: http://im.vu/help396

How to create a ticket on Mobile: http://im.vu/help769

Thank you!

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