Hello, like the message on the order processing page says, there was an issue processing your payment, and the order may require additional time to complete.
I have personally experienced this situation before. Although my bank showed that the payment amount had been deducted, the transaction was still processing on IMVU’s side. After some time, the order was completed. The payment may also be returned depending on the outcome of the transaction.
I would recommend giving the order some time to update first.
I just purchased some credits and it was deducted from my bank balance, but I didn’t receive any credits here!
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Eskeet posted about 13 hours ago
Hello, like the message on the order processing page says, there was an issue processing your payment, and the order may require additional time to complete.
I have personally experienced this situation before. Although my bank showed that the payment amount had been deducted, the transaction was still processing on IMVU’s side. After some time, the order was completed. The payment may also be returned depending on the outcome of the transaction.
I would recommend giving the order some time to update first.
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